There is multiple way of payments. You can pay through PayPal or Credit Card. You can also pay via Google Pay.
Please check our size guide to find your appropriate size. If you are still unsure about your measurements and fitting. Not a problem at all. Please email at email@example.com and the team will guide you in choosing the right size.
We would like to satisfy all our customer by providing them premium customer shopping experience. Yes, a customer has a right to exchange or refund the jacket in 30 days if the customer is not satisfied with the purchase. We would issue the full refund or exchange upon the receiving of item in original condition.
Yes, customer can exchange to any size without any extra charges if there is a size issue. All exchange of sizes is free, and no charges applied.
However, after your first exchange of size there will be no further exchange and refund would be applicable on the purchase. Please assure that you chose the right size for exchange. Alternatively, please reach out to us on firstname.lastname@example.org
A customer would pay the return shipping cost. Please send the jacket to us using Australia Post Large satchel. Please check with email@example.com before sending the return jacket.
Yes, for sure! Please check our custom design and provide your measurements. In case you're unsure of your body measurements then you can select “Customize Size on Email” and place the order without any hesitation.
The customer service team will soon get in touch with you once we received your order and they will guide you regarding the measurements.
The estimated delivery time for a jacket is 8 to 10 business days. However, in some case the delivery may take up-to 14 to 18 business days due to delays occurred in courier companies.
The customer would have provided the tracking details along with the courier provider. If you are facing any issues in tracking. Please email at firstname.lastname@example.org and the team would help you in resolving the issue.
Do not hesitate to contact our team. As we will try our best to resolve this issue. Please take an image of faulty product and share with our team at email@example.com with the description of the fault. It is important that images are clear and when you send an email, please provide your order number. Our team would help you in resolving the issue.
There are few things you can check in this case.
Please check your credit card limit has not reached your daily limits.
Please check your Paypal has funds available.
Please check your credit card expiration date. As expired card will not be able to work.
All compulsory billing and shipping details must be reviewed and completed.